Managed Service Providers (MSPs) are third-party companies that offer a wide range of IT services to businesses of all sizes. MSPs such as Clarity Technology Solutions act as a virtual IT department for organizations that lack the resources or expertise to manage their own IT infrastructure. They provide proactive monitoring, maintenance, and support for your IT systems, ensuring that they run smoothly and securely. MSPs offer a range of services, including network management, cybersecurity, cloud computing, data backup and recovery, and more. By partnering with an MSP, you can focus on running your business while they handle the technology that powers it. In this way, MSPs provide a valuable service to businesses, helping them to stay competitive and agile in an increasingly digital world.

Check out some of the services that Clarity does for our clients acting as their MSP:

  • Proactive monitoring and management of your IT infrastructure
  • 24/7 helpdesk support for your employees
  • Network design, implementation, and maintenance
  • Core Cybersecurity and threat protection
  • Cloud computing solutions, including infrastructure and software as a service
  • Backup and disaster recovery planning and implementation
  • Software licensing and management
  • Vendor management for IT-related services and products
  • Mobile device management and support
  • Email hosting and management
  • Management of phone systems, implementation and support
  • Remote access and VPN setup and maintenance
  • User training and support for IT systems and software
  • IT budget planning and forecasting
  • Regular reporting and analysis of IT systems performance and efficiency.
  • Conduct a comprehensive risk assessment to identify potential threats to your business continuity
  • Develop a business continuity plan (BCP) tailored to your organization’s specific needs and requirements
  • Regularly review and update your BCP to ensure it remains relevant and effective
  • Implement redundant systems and infrastructure to minimize downtime in the event of a disaster
  • Set up data backup and recovery solutions to prevent data loss and ensure quick restoration of critical data
  • Provide cloud-based disaster recovery solutions to enable quick and efficient recovery in the event of an on-premises disaster
  • Monitor your IT systems and infrastructure around the clock to detect and respond to potential threats in real-time
  • Offer employee training and education on disaster preparedness and recovery
  • Conduct regular disaster recovery drills to test the effectiveness of your BCP and identify areas for improvement
  • Implement cybersecurity measures, such as firewalls, antivirus software, and intrusion detection systems, to protect against cyber threats and data breaches
  • Provide remote access and VPN solutions to enable employees to work from home or other off-site locations in the event of a disaster or disruption
  • Implement redundancy and failover solutions for critical systems, such as servers, applications, and networks, to minimize downtime
  • Set up redundant power and cooling systems to ensure continuous operation of your IT infrastructure
  • Implement a communication plan to keep employees, customers, and vendors informed during a disaster or disruption
  • Offer post-disaster support and assistance to help you get back up and running as quickly as possible.
  • Conduct a comprehensive cybersecurity risk assessment to identify vulnerabilities and threats
  • Develop and implement a cybersecurity strategy that aligns with your business goals and objectives
  • Regularly review and update your cybersecurity policies and procedures to ensure they remain relevant and effective
  • Offer cybersecurity training and education for your employees to raise awareness and promote good cybersecurity practices
  • Implement multifactor authentication to enhance the security of your IT systems and data
  • Install and maintain firewalls and intrusion detection systems to prevent unauthorized access to your network
  • Deploy and maintain antivirus and anti-malware software to protect against malware and other cyber threats
  • Implement data encryption to secure sensitive information and prevent data breaches
  • Offer regular vulnerability assessments and penetration testing to identify potential weaknesses in your systems and applications
  • Implement a security information and event management (SIEM) system to monitor and analyze security events in real-time
  • Offer mobile device management solutions to secure and protect company data on mobile devices
  • Implement access controls and authorization mechanisms to ensure that only authorized users can access your systems and data
  • Conduct regular security audits and assessments to identify security gaps and ensure compliance with industry regulations and standards
  • Set up a disaster recovery plan to minimize the impact of a cyber attack and ensure the recovery of critical systems and data
  • Provide ongoing support and maintenance to ensure the continued effectiveness of your cybersecurity measures.
  • Conduct a cybersecurity risk assessment to identify vulnerabilities and threats
  • Develop and implement a cybersecurity strategy that aligns with your business goals and objectives
  • Conduct a compliance assessment to determine your organization’s readiness for CMMC certification
  • Develop and implement a CMMC compliance plan that meets the requirements of your organization’s desired certification level
  • Provide guidance and support throughout the CMMC certification process, including preparing for and passing a CMMC audit
  • Implement network segmentation to isolate critical systems and reduce the attack surface of your network
  • Implement an intrusion detection and prevention system to monitor and block unauthorized access attempts
  • Set up a security operations center (SOC) to provide real-time threat monitoring and response
  • Offer endpoint detection and response (EDR) solutions to detect and respond to advanced threats on endpoints
  • Implement security information and event management (SIEM) solutions to analyze security events and detect threats in real-time
  • Offer identity and access management (IAM) solutions to manage user identities and access to IT resources
  • Conduct regular vulnerability assessments and penetration testing to identify and remediate vulnerabilities in your systems and applications
  • Implement data loss prevention (DLP) solutions to prevent sensitive data from leaving your organization
  • Provide ongoing security awareness training for your employees to promote good cybersecurity practices
  • Offer ongoing support and maintenance to ensure the continued effectiveness of your cybersecurity measures and compliance with CMMC and other industry regulations and standards.
  • Conduct a comprehensive needs analysis to determine your business communication needs and requirements
  • Develop and implement a unified communication strategy that integrates voice, messaging, and collaboration tools
  • Offer hosted voice solutions to enable voice calls over the internet, reducing the cost of traditional phone systems
  • Implement video conferencing solutions to enable remote collaboration and communication
  • Set up messaging and chat solutions to facilitate quick and easy communication between team members
  • Provide audio and video equipment, such as headsets, cameras, and microphones, to enhance the quality of your voice and video communication
  • Set up conference room solutions to facilitate remote meetings and presentations
  • Offer mobile device management solutions to secure and manage company-owned mobile devices
  • Implement call recording and voicemail solutions for improved message management and compliance
  • Offer call center solutions to improve customer service and support
  • Provide unified messaging solutions that integrate voicemail, email, and messaging into a single platform for easy management and access
  • Implement call routing and auto-attendant solutions to improve call handling and customer experience
  • Set up virtual private network (VPN) solutions to enable secure remote access to your communication tools
  • Offer collaboration tools, such as file sharing and project management software, to enhance team productivity and efficiency
  • Provide ongoing support and maintenance to ensure the continued effectiveness of your communication and collaboration tools.
  • Conduct a comprehensive IT assessment to identify your organization’s strengths, weaknesses, opportunities, and threats
  • Develop and implement an IT strategy that aligns with your business goals and objectives
  • Provide guidance and support to help you make informed IT investment decisions
  • Implement IT governance processes to ensure that IT investments are aligned with business objectives and meet compliance requirements
  • Offer IT project management services to ensure successful implementation of IT initiatives
  • Provide guidance and support for cloud adoption and migration to optimize IT infrastructure and reduce costs
  • Develop and implement disaster recovery and business continuity plans to minimize the impact of system outages and data loss
  • Implement security and compliance measures to protect your organization’s IT systems and data
  • Offer IT vendor management services to ensure that you get the best value from your IT service providers
  • Provide ongoing support and maintenance for your IT systems and infrastructure
  • Offer IT training and education for your employees to promote IT literacy and ensure effective use of IT resources
  • Implement IT asset management to optimize IT spending and manage IT resources effectively
  • Provide guidance and support for IT procurement to ensure that you get the best value from IT investments
  • Offer IT performance management services to ensure that IT systems and infrastructure meet performance targets
  • Provide ongoing vCIO services to ensure that your IT strategy remains aligned with your business goals and objectives.

While the services offered by an MSP are essential for the smooth functioning of any business, there is a lot more to it than what meets the eye. Clarity provides businesses with peace of mind, knowing that their IT systems are in good hands and that their infrastructure is secure, efficient, and reliable. Our team works behind the scenes to keep everything running smoothly, prevent system crashes, and resolve issues before they become major problems. Our expertise and comprehensive solutions, allows Clarity to provide small and medium-sized businesses with the same level of IT support and services as large enterprises, enabling them to compete effectively in the marketplace and achieve their business goals.