Clarity strongly believes that a company is only as good as its team members; therefore we are always looking for new talent. We strive to hire the most highly qualified applicants for a wide range of challenging and fulfilling positions and offer our team members competitive compensation packages, advancement opportunities, and an exceptional work atmosphere.

A list of our open positions is available below. If you haven’t already done so, please take a moment to apply for a job so that we have your current resume and contact information. We look forward to hearing from you!

Hours:

  • Week days (8:30-5)
  • Occasional evenings or weekends for customer migrations

Client Demographics

  • Small businesses: 10-70 employees
  • Some travel required to clients located in Central Ohio, counties to include:
    • Union, Delaware, Marion, Morrow, Franklin
  • Work performed onsite and remotely

Typical work activities

  • Work tickets on help desk board and as assigned
  • Refer tickets to NOC team and/or other Clarity team members, based on established protocols
  • Assist with in office configuration of equipment, to include:
    • Access points
    • Switches
    • PCs
    • Printers
  • Install desktop packages (MS Office, QuickBooks, etc…)
  • Office 365 administration
  • AD administration
  • Server administration
  • Assist with network configurations
  • Review vendor documents and webinars

Technologies deployed:

  • Microsoft Windows Server (2012, 2016, 2019)
  • Hyper-V and VMWare
  • Windows 7 and 10
  • MS Office
  • Sophos and Webroot
  • Datto, Autotask Endpoint Backup and StorageCraft SPX
  • SonicWALL and Sophos Firewalls
  • Microsoft Office 365 and Azure servers
  • ConnectWise Manage – ticket system
  • ConnectWise Automate – RMM platform

Candidate characteristics and experiences

  • Effective communications with Clarity’s clients to understand issues and explain remedies
  • IT aptitude
  • Willingness to learn processes and technology
  • Attitude that puts customer as priority and recognition that we are stewards of their technology investments
  • Ability to stick with the problem and explore alternatives
  • Able to work remotely
  • Effective in determining limitations and when to pass tickets to Clarity’s NOC or contact vendor
  • Practical experiences with Windows operating systems
  • MS certification – preferred, not required
  • Practical experiences with listed technologies

Pay

  • Established based on candidate’s experience
  • Commission paid for opportunities identified

Pre-employment requirements

Drug Free Workplace

  • Clarity Technology Solutions is a drug-free workplace. Drug test required prior to first day of work and as called upon for random testing.  Clarity will cover expenses associated with testing.

Background check

  • Clarity Technology Solutions works for clients with security or regulatory considerations. Prior to employment, a background check will be performed.  This is done at Clarity’s expense.

DISC Profile

  • Understanding how staff interact with clients and other Clarity staff is critical to ensuring the client has a great experience with Clarity Technology Solutions. A candidate will be asked to complete a DISC profile to help in the interview and assessment process.

Reports to: Client Success Manager

Apply Now

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